Membership
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Household Account Users
Your Household Account will say "You do not have a membership selected for this account." This is only because the Household Account and Memberships are in two different software systems. When you register for any program, just enter your membership number to get your discount. Household Account FAQs for information about the Household Account.
Cancellation/Refund Policy
Programs cancelled by the registrant at least two weeks in advance of the program date may receive a refund. Refunds or credits are no longer available for programs cancelled by the registrant within two weeks of the program date.
Your Household Account will say "You do not have a membership selected for this account." This is only because the Household Account and Memberships are in two different software systems. When you register for any program, just enter your membership number to get your discount. Household Account FAQs for information about the Household Account.
Cancellation/Refund Policy
Programs cancelled by the registrant at least two weeks in advance of the program date may receive a refund. Refunds or credits are no longer available for programs cancelled by the registrant within two weeks of the program date.
Zoo Education Programs make a perfect gift. You can even redeem your Education Gift Certificate online! When making a purchase online with an Education Gift Certificate select the Gift Certificate option in the payment screen and enter the barcode number.
NOTE: Purchasing a gift certificate does not guarantee a space in programs. Sign up for our quarterly Education Program Announcement email to receive notices of new programs and when they go on sale.
NOTE: Purchasing a gift certificate does not guarantee a space in programs. Sign up for our quarterly Education Program Announcement email to receive notices of new programs and when they go on sale.